1. Secure Data Transmission

We use appropriate security measures to help protect your personal information during transmission and when you interact with our website.

Where supported, Secure Sockets Layer (SSL) or Transport Layer Security (TLS) technology may be used to encrypt sensitive information transmitted through our website, helping protect information such as account credentials, contact details, and transaction-related information from unauthorized access.

2. Information Collection & Usage

We may collect personal information such as your name, billing address, shipping address, telephone number, email address, and order details.

This information may be used to:

• Process and fulfil your orders
• Arrange local and international deliveries
• Provide shipping and logistics updates
• Communicate with you regarding your orders or enquiries
• Provide customer support
• Respond to product and service enquiries
• Improve our website, products, and customer experience
• Meet applicable legal, regulatory, and operational requirements

We do not sell or rent your personal information to third parties for their own marketing purposes.

3. Payment Privacy & Security

Payments made through our website may be processed by third-party payment service providers or payment gateways.

Depending on the payment method selected, your payment information may be handled directly by the relevant payment provider in accordance with its own privacy and security policies.

Power Generator Store does not intentionally store sensitive payment credentials, such as complete credit card numbers or payment passwords, on its own website systems unless required and appropriately protected for legitimate business or legal purposes.

4. Cookie Policy

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

• Remember items in your shopping cart
• Maintain website functionality
• Understand how visitors use our website
• Analyze website traffic and performance
• Remember certain preferences
• Improve our products, services, and website experience

You may choose to disable or manage cookies through your web browser settings. However, disabling certain cookies may affect the functionality or performance of some areas of our website.

5. Data Sharing & Third-Party Services

To provide our products and services, we may need to share certain information with trusted third-party service providers.

These may include:

• Payment processing providers
• Courier and logistics companies
• Freight forwarders and shipping providers
• Website hosting and technology providers
• Customer service and communication providers
• Other service providers required to fulfil your order or provide requested services

We aim to share only information reasonably necessary for the relevant service or business purpose and expect applicable service providers to handle personal information appropriately.

6. Your Rights & Data Requests

Subject to applicable laws and regulations, you may have rights regarding your personal information, including the right to request access to or correction of certain personal information we hold about you.

You may also contact us if you have questions about how your personal information is collected, used, or handled.

Where permitted by applicable law, requests for deletion or other forms of data handling may be subject to legal, contractual, accounting, or operational requirements that require us to retain certain information.

To submit a privacy-related request or data enquiry, please contact our team using the contact details below.